Delivery and Installation
Hassle Free Delivery and Commission
Two men, including a trained engineer, will deliver the hot tub and help to move and position it to where you desire. If going through a doorway or passageway please allow at least 50mm extra each side. Please also allow enough space for the trolley to turn any corners.The packaging will be removed from the product and the power cable cable wired in. Please note that you will need to have the power supply installed prior to delivery by a trained electrician as this is not part of the package. For required amps needed for each hot tub please contact us.
After connecting the power cable they will then fill the hot tub and test it to make sure everything is working. Once it is all installed correctly they will then run through the basics of chemical use and keeping the product clean. Your steps and cover will be moved into position.
Please also note that crane services are not included in this package. If you suspect that you may need a crane assisted delivery then please contact us. You can also email over some photos of access and speak with our engineers in the office.
Delivery Costs UK Mainland
All All American Spa Hot Tubs include free delivery and installation
Saturday Delivery: £100 extra
Delivery to Northern and Southern Ireland, Scottish Islands, Isle of Man, Isles of Scilly, and Channel Islands, please contact us for delivery charges.
On all overseas orders please contact us for delivery charges.
Delivery insurance to cover damage that may occur during delivery is available at a cost of £100
Delivery will need to be cancelled with at least 48 hours notice. If we are noticed later than this point then there will be a cancellation charge of £150
If your desired product is in stock
If your desired product is in stock you can expect it to be delivered in 5-28 workings days for spas and 1-3 working days for accessories and parts. Our products will be sent from our warehouse and straight to you. If there are any weather problems or anything that may affect your estimated delivery time we will contact you. We will then explain if there will be any change to the date in which you will receive your product and hopefully a new estimated date. We cannot be blamed for any delivery delays after the product has left our warehouse but we can guarantee that we will try our hardest to find the problem and do what we can to sort it.
If your desired product is out of stock
If your desired product is out of stock you can expect it to be delivered in 6-8 weeks.